Terms and Conditions

Home / Terms and Conditions

Terms Conditions

  1. Quoted charges are inclusive of 18% GST.
  2. The Chargeable weight would be volumetric or actual weight, whichever is higher (Air/ Rush mode: LxBxH/ 5000 | LITE/ Surface mode: LxBxH/ 4000).
  3. The maximum liability for forward shipping is ₹5000/- or invoice value whichever is lower.
  4. The maximum liability for reverse shipping is ₹ 2000/- or 50% of the invoice value whichever is lower.
  5. No Claim would be entertained for Glassware, Fragile products, Concealed damages, and improper packaging.
  6. Manual label penalty is ₹500/- per shipment.
  7. Billing disputes must be escalated within 5 days from the invoice date.
  8. Weight dispute due to incorrect weight declaration cannot be claimed.

Solve your logistics through Dr Express

Complete the following form and we will get in touch soon

More Information